Shaun

Challenging, but great service in the end

I ordered a desk to work from home, with next day delivery and started to encounter a lot of problems. Difficult to get hold of and wouldn’t respond to emails. However, when I got hold of Jake, he was nothing but helpful. Supplier issues and co...

Sumac

Difficult Times

Ordered a Bistro Set for delivery 2 days later, which if I’m honest, in the current COVID 19 climate, I wasn’t really expecting and it didn’t arrive. Managed to get through to Tommy at Cafe Reality, and after a little confusion, wa...

Paul Oliver

Fantastic service all round

I ordered a chair over the weekend. The order was accepted but unfortunately over the weekend online reality found it was no longer in stock. Tommy contacted me on Sunday. Offered and alternative for the same price and still delivered on time. Fanta...

Tris B

I never write a review...

I never write a review. Upon stumbling across this site I was a tad apprehensive as I'd never heard of them before. However, my need for a new chair due to working from home outweighed any reservations so I proceeded ahead nevertheless. I recei...

Anna Cirillo

Excellent customer experience

I was in need of an office chair as I am currently working from home and I tried many different suppliers before finding Online Reality. I was impressed with their wide choice of product ranges on line. I gave them a call to ask a few questions and...

Katarzyna Salamat Zoveiri

Happy with my purchase

I am very happy with the desk I ordered. With coronavirus making business very difficult for both companies and customers, Onlinereality did very well. Yes, the desk arrived with a small delay, but only by 4 days. The quality of desk is very good and...

Eddie Griffiths

Great service and value

Great service and value. Ordered a new desk chair and arrived on time as planned. Good quality too.

Lizzie

5 star service and products - fabulous!

Really helpful team when contacted them on the phone, Liam was fabulous and a huge help, so hope he gets recognised for that! We needed a really fast delivery, which they were able to arrange for me. The tables were ordered one afternoon and arrived...

Fabi

Customised and good quality product

We’ve been able to customise the curved partition according to our needs maximizing the functionality of our new office. Also, thanks to the samples that were sent, we managed to check the colours and match them with the existing furniture. Lia...

Lee Firand

5 Star Service from the beginning.

Ordered a boardroom table which arrived damaged. Within a week I had a brand new table sent out to us as well as the old one collected. Really fast turn around, customer services are excellent in dealing with any problems. Georgia was most helpful wi...

Search Star

A great additional space for informal meetings

Search Star

Excellent comms from start to finish

From start to finish, comms were excellent and the product arrived as described. Our new meeting pod is a great additional space for informal meetings

Dylan Davies

I CANNOT FAULT CAFE REALITY IN ANY WAY

I CANNOT FAULT CAFE REALITY IN ANY WAY. PRICE WAS COMPETITIVE, DELIVERY AS PROMISED, CUSTOMER SERVICE THE BEST I HAVE EVER DEALT WITH.

College Of West Anglia

Very good product and service

We are very happy with the product and install. There was a small issue post install, which was attended to and resolved quickly. The customer service overall was excellent and the product is of great quality.

Cameron Nelson

Great garage steel caninet

Cabinet, great quality. Delivered as agreed. This the second garage cabinet that I have bought from Onlinereality and am very pleased.

The Final Step Ltd

Very helpful, great products

Very helpful, and great products. We unfortunately didn't receive our items next day but they were promptly delivered the following morning and were easy to assemble and appear to be long lasted. Will definitely be buying more from them after ha...

C Tomlinson

***Great Service, Quality Products***

Great Service, Quality products! We have used Online Reality for several large orders and always found them to be helpful and professional, delivery is prompt and communications throughout are pleasant. We will continue to use them.

Ben Sutton

Definitely worth the investment!

Great sales guy - really helped me understand exactly what I needed and even threw in a freebie. It's definitely worth ringing up! They deliver and assemble it for you - I couldn't find a competitor who also did the assembly. Desk itself wo...

Phil

Order 139602

Delighted with the purchase and the after-sales care provided by Mark Thackray - has led to further purchases. They've been incredibly responsive, delivery on time (considering it was sent from Somerset to Aberdeen, was great), would highly rec...

Aire Valley Catering

good quality products and great…

good quality products and great customer service.

Tim Murray

Great values desk

Great values desk, prompt delivery.

Derek Jones

Products were of good quality

Products were of good quality

Jenny H

Good product, easy to assemble, comfortable.

Jenny H

Lots of choice and products for…

Lots of choice and products for different needs, good customer service.

Carmarthenshire County Council

Great product