Christopher Waugh

Great customer service

I think that the true test of a company is how they react when things don't go smoothly. First there were delays in delivery of my garden table due to circumstances beyond their control and then when it arrived one of the supplied bolts was the...

Mr Don Genders

Thank you! Customer Service is not dead!!!

Something went wrong, not all of it the fault of the supplier, but they addressed the error immediately, took full responsibility and are correcting everything at their cost as a goodwill gesture. This alone is worth buying products from this company...

Emma Swinden

Excellent customer service

Very pleased with the cupboard we ordered. Easy to assemble and product was as described. Excellent customer service and good quality furniture. We will definitely be using this company again in the future and would 100% recommend!

Lucy Jones

I needed a bespoke moss wall made very…

I needed a bespoke moss wall made very quickly. I spoke to Jake (many times) and he was so helpful and accommodating. He organised the wall to be made to my specifics and to be delivered within the time. My client was delighted. Thanks so much, it re...

Ralph

Excellent service

Excellent service

Richard Wood

Excellent quality and service

We are extremely pleased with our rattan chair . Excellent quality and size . Delivery was prompt . After sales service from this company was exceptional. Would definitely recommend, and will use the company again.

Luke

I love my height adjustable desk!

Now that I am working from home full time I ordered a height adjustable desk and monitor arms. The monitor arms came the next day and the desk not long after. I'd been eyeing one for a while and the price and quality of the desk is fantastic. I...

Ashleigh Boag

Brilliant Company

Brilliant Company

Jakeb Heywood-Cann

We had to make some changes to our…

We had to make some changes to our normally crowded office and this company delivered. The new furniture arrived in super quick time and the process was painless for once! Thanks guys we will be back.

Christine Beavis

Really happy with the outdoor furniture…

Really happy with the outdoor furniture and dining furniture for our holiday lets We got a great price and the service was fantastic. We will definitely be back

Stephen Dallamore

Good service

Ordered a table and four chairs for the patio and these were delivered in line with the stated waiting period of 7-10 days. We received an email receipt and order confirmation quickly and a short email a few days later with a delivery date. Didn&#039...

Savanarola

Good value products

Bought some very decent metal chairs and a table to go with them for a very reasonable price. Had a concern about delivery dates and was worried when I couldn't get through on the phone, but they responded to my email, in fact the Operations Man...

Rachel P

Office Re-do

I was a bit cautious at first, but please don't read into the bad reviews. After calling the sales line I managed to receive amazing advice on different products I was looking at and they sourced everything I needed for my office. From lockers t...

Richard

Highly recommend!

Great range of chairs, I contacted them via email and they were very helpful. Prompt delivery and I am very happy with my new ergonomic office chair.

Jacqui White

Absolutely brilliant service

Absolutely brilliant service from this company. I had a weird small sized corner desktop and they supplied a small adjustable desk frame to fit. From online sales, back office sales, customer services and factory they were all very helpful and provid...

Ian

Excellent service price and quality

We found an aluminium table at the best price. It came back in stock weeks before expected and was delivered within a week of ordering. Excellent service and a great tabke

James Campbell

Quality items

Quality items, good price very pleasant staff, free delivery great let down by no tracking information. Also understood my bundle set was in stock to find the table would not be available till mid May however a very nice chap offered me a slightly l...

Adam Aslett

Great value quality product

Great value quality product. We needed new balcony furniture and this was just the ticket and delivered on time.

Claire Harding

Value for money

I ordered an office chair for my home office. It arrived really quickly, was easy to assemble and is very comfortable. Great value for money.

Jetta

No complaints here!

After reading a lot of reviews you're always a little wary, especially when ordering online having not seen anything in person. We ordered a desk chair having searched for almost 6 weeks for the perfect one to match the office. It arrived withi...

Yasmine Langford

Highest quality furniture, brill price and great customer service.

Ordered twice from this company, unfortunately the desks I ordered were out of stock for a couple of weeks on both occasions, however I was swiftly emailed with alternatives by Tommy and Adam. The customer service for this company is brilliant, and t...

Ben Wallis

Fast delivery, high quality product

I recently ordered two of the same item from Online Reality a day apart, and was pleased to receive both orders in the same box within the shipping period of the first ordered item.

Paul Flanagan

Great customer service

I don't often give reviews but found the customer service to be excellent. We bought two chairs around 8 months ago with quick delivery (during the worst part of the initial wave of the pandemic). A small fault appeared in one of hte chairs last...

Robert Sindall

Prompt delivery and excellent product!

Prompt delivery and excellent product!

John Black

Excellence achieved.

Excellent service from placing the order through to delivery, and at a competitive price point - thank you.